Experiences

Forward Deployed Engineer @ Federato

• Implemented workflows, dashboards, forms, and data models for complex customer needs in Federato, modernizing manual underwriting and billing operations into streamlined digital workflows.
• Debugged and fixed customer-reported issues across rating, quoting, billing, permissions, form generation, and workflow execution, averaging 36 hours from triage to deployed fix.
• Supported a 50% expansion of a major customer implementation in Federato, helping manage increased operational complexity while delivering launches on schedule.

Software Engineer II @ Clearco

• Ranked as top contributor on the Customer Engineering team within my first six months. Closed 56% more tickets than the team average while focusing on high-impact tasks.
• Improved user authentication flow by profiling and diagnosing inefficiencies, resulting in 70% faster login times.
• Trained an engineering team of 30 on advanced LLM prompting and GitHub Copilot techniques to boost AI usage and team efficiency.

Software Developer @ Alethea Medical

• Acted as interim Tech Lead for a year; shipped monthly releases, onboarded two engineers, resolved on-call incidents, and continued feature delivery across web and mobile.
• Deployed in-house AI models on Google Cloud (Python/Flask) to enhance UX with real-time form pre-filling, ensuring scalable and cost-efficient performance for a rapidly growing user base.
• Led implementation of data sync from Firebase to Typesense, reducing search latency by over 50% and enabling complex queries.

Software Engineer @ GA4GH(Internship)

• Migrated CI/CD pipelines and continuous integration tests for multiple Dockerized Java apps built with Gradle to GitHub Actions, achieving workflow run time reductions up to 98%.
• Created a full-stack web app using TypeScript and Node to demonstrate genomic data sharing standards, showcased at the 2022 ISMB conference.
• Developed Dockerized testing software using Python and Flask to validate compliance of cloud-based RESTful API implementations with established standards.

Unity Developer @ University of Waterloo(Internship)

• Developed algorithms to pack irregularly shaped 3D objects efficiently in Unity's virtual environment, achieving up to 74% higher packing efficiency without compromising runtime speed.
• Built a Unity VR scene for importing, segmenting, and packing 3D objects, while ensuring a consistent high frame rate of 60 FPS under heavy workloads.

Teaching Assistant @ University of Waterloo(Internship)

• Graded weekly assessments, verified the quality of exam questions, and assisted students virtually.